I am good at Appointment Setting, Executive Assistant, Transaction Coordinator, eCommerce VA, Lead Generation and Data Entry
About
Hire me! My name is Myleene Bajande, and I am an expert in Customer Service, eCommerce Virtual Assitant, Executive Assistant, Transaction Coordinator, Appointment Setter, Data Entry, and Lead Generation. I would love to have the opportunity to discuss your project with you. I am a responsible and dependable customer service representative for four years in BPO Industry. '
I have worked for telecommunication, healthcare, retail accounts, and marketplaces. I obtained expertise in placing orders, service recovery for orders, billing, device troubleshooting, get details of complaints. "Success" is what I want to deliver to my clients and employers. "Never say never" is my mantra.
My experience in a high-pressure environment taught me to focus more on details, and to be more flexible with the tools that my employers and client provided.
What Myleene CAN DO:
Customer Service- I have experience in customer service from inbound queries to answering billing disputes, order cancellations, product complaints, product inquiries, and refund requests, and providing credits to save the acct that is about to be canceled.
Data Entry and Data Analysis- I would love to help you organize your data. My ability to multi-task, be accurate, and have my attention to detail. We can use google docs, google spreadsheet to make the data more organized, and for easy access, we can use One Drive or Dropbox (my typing speed is 43wpm, 93% accuracy)
Lead Generation- Can set up appointments and find potential clients from the business of my clients and employers. I am using LinkedIn Sales Navigator, Hubspot, Zapier, Mobile Monkey, and HootSuite, to find email addresses, Direct, and business contacts we can also use Facebook and Instagram to find leads or for clients to boost sales.
Cold Caller/ Appointment Setter- I schedule consultations between sales staff and prospective clients, ensuring that important meetings are booked for the sales team. I am setting up or converting prospective clients into leads or sales.
Executive Assistant/ VA- I work directly with clients to learn their goals and establish how the company can meet them. I find leads for my clients. I close sales for my clients. I support existing clients. I fixed their schedules, meetings, travels, and appointments. I create purchased offers for their customers (in Real Estate for buyers, sellers, and lenders) and communicate their product/ service value to clients.
Transaction Coordinator- as TC, I coordinate a move-out schedule and other plans for managing a renter or client. The work comes when someone is leaving your property. The coordinator will also check on contracts and ensure no inconsistencies or other things might influence a decision. In Real Estate, I help out with the documents, disclosures, and offers to make sure that all submitted papers are updated and completed, and signed. For lenders, buyers, and sellers.
Product Research/ Product Lister- I am doing Amazon Product Research for Amazon Seller Central. I use Cerebro, Hubspot, Zapier, Salesforce CRM, Quickbooks, Jungle Scout Estimator, and DS Amazon Quick View. I also update product descriptions and details, like the features, attributes, images, subtitles/ titles, and pricing.
Autocad Designer/ Operator- I design/ draw the technical drawings needed in construction, documentation, and encoding based on instructed inputs given to me by the client and general contractors. I also conduct surveys and collect all data needed for the estimation of materials and labor.
I worked hard; I am a good listener, a fast learner, and adaptable to meet my employer's time zone. I value my client's trust, and ill give 100% commitment to her projects and contracts. Strong work ethic, not being afraid of asking questions for clarity and quick delivery, and very keen on details are her superpowers to achieve success in her projects.
If you want to work with someone passionate about learning and personal growth, don't hesitate to contact me through email, skype, or zoom.
Here's my Upwork profile link: https://www.upwork.com/freelancers/~017a499bff29c0c81b