Terms and Conditions
Effective date: [EFFECTIVE DATE]
These Terms and Conditions ("Terms") govern your use of the website, services, and SMS messaging program offered by [YOUR LEGAL BUSINESS NAME], doing business as [YOUR BRAND / DBA] ("we," "us," or "our"). By using our website or services, you agree to these Terms.
1. SMS Messaging Program
Our SMS program, [SMS PROGRAM NAME], may send text messages to people who directly provide their mobile number and affirmatively opt in to the applicable message category.
Marketing messages
If you separately opt in to marketing messages, we may send special offers, discounts, promotions, reactivation messages, and service updates from [A2P-REGISTERED BUSINESS NAME / APPROVED DBA]. Consent to receive marketing text messages is not a condition of purchase.
Informational messages
If you separately opt in to informational messages, we may send appointment scheduling, appointment reminders, requested information, service or account updates, and customer-support communications.
A subscriber's consent applies only to the categories that the subscriber selected.
2. Consent and Eligibility
By opting in, you confirm that you are the account holder or customary user of the mobile number provided, are authorized to consent to text messages at that number, and are at least 18 years old or have the permission of a parent or legal guardian.
Your wireless carrier's message and data rates may apply. Your consent to receive SMS messages is voluntary and may be withdrawn at any time as described below.
3. Message Frequency
Message frequency may vary based on your interactions, requested services, appointments, account activity, and selected preferences. We do not guarantee a fixed number of messages.
4. Opt Out
You can opt out of text messages at any time by replying STOP to any message from us. We may send one final message confirming your opt-out. After opting out, you will no longer receive messages from the applicable program unless you later provide a new opt-in.
We will also honor other customary opt-out keywords when required, including CANCEL, END, QUIT, REVOKE, OPT OUT, and UNSUBSCRIBE.
5. Help and Support
Reply HELP for assistance. You may also contact us at [SUPPORT EMAIL] or [SUPPORT PHONE].
6. Carrier and Delivery Disclaimer
Message delivery depends on your carrier and network availability and is outside our control. Not all mobile devices or carriers may be supported.
7. Privacy
Our collection and use of personal information, including information used for the SMS program, is described in our Privacy Policy. Please review it before opting in.
8. Website and Service Use
You agree not to misuse our website or services, interfere with their operation, attempt unauthorized access, or use them for unlawful or abusive activity. We may suspend or terminate access when reasonably necessary to protect users, our business, or our service providers.
9. Changes to These Terms
We may update these Terms to reflect changes in our services, practices, or legal obligations. The effective date at the top of this page will show when the Terms were last revised. Material changes will be communicated when required by law.
10. Contact Us
Questions about these Terms or the SMS program may be directed to:
[YOUR LEGAL BUSINESS NAME]Doing business as [YOUR BRAND / DBA]
[BUSINESS MAILING ADDRESS]
Email: [SUPPORT EMAIL]
Phone: [SUPPORT PHONE]
Website: [WEBSITE URL]