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Educational guide only. This is not legal advice and does not guarantee Twilio, carrier, or campaign approval. Requirements can change. Have qualified counsel review your final implementation.

Your SMS Terms of Service is generated for you

You don't need to copy a template. The generator writes this page from the client's own business details and hands it back as paste-ready HTML, along with the other five pages.

What it covers

  • The messaging program and what kinds of messages it sends
  • How consent is obtained, and that it is not a condition of purchase
  • Message frequency and that message and data rates may apply
  • STOP to opt out and HELP for assistance, with the support number
  • The carrier disclaimer for delayed or undelivered messages
  • A direct link to the matching Privacy Policy, and how to reach support
Generate this page

Once generated, publish it in the client's sub-account and give the reviewer that live URL. It has to open without a login. What reviewers check