I have worked with Advantage Communications as a Customer Service Representative for flow . During my time there I have received many awards such as: Best overall agent , Top performer , Quality superstar , Best attendance, Most dedicated agent and the agent with the highest commit to pay per hour.
During my time there i have worked on a number of Business Units such as:
Jamaica, Trinidad, Cayman, Dominica, Monsterrat and Anguilla.
I have done a number of training courses and I am eager to make full use of this in a larger working environment. I have developed strong problem-solving skills and the ability to manage conflicts and deal with demanding individuals. I am excited to utilize my passion for excellent customer service in providing the best possible experience for customers.