I've worked a as Customer Service Representative answering customer's questions over the phone, email, social media and in person. I had to also sell the products, coordinate the deliveries and talk to the suppliers too. I've also worked as a Virtual Personal Assistant doing administrative tasks such as generating reports, doing data entry into MS Excel, Google Sheets, email management, calendar management. And my last position was as a General Virtual Assistant creating Sops, doing data entry, research, email management, customer service and calendar management.