Sana Iqbal

Sana has four years of experience providing customer support for SaaS companies and ecommerce brands. She's skilled at troubleshooting technical issues, managing ticket queues, and escalating complex cases appropriately. She's worked with Zendesk, Intercom, Gorgias, and Slack, and has experience supporting both B2B and B2C customers. Sana is patient, empathetic, and committed to delivering excellent customer experiences. Sana works US business hours and is available for chat, email, and phone support. She's looking for a long-term position with a growing company.