Valentina Lopez

Valentina has three years of experience providing customer support for SaaS platforms and ecommerce brands serving US and Latin American markets. She's fluent in English and Spanish and comfortable supporting customers in both languages. She's skilled at troubleshooting technical issues, managing live chat and email tickets, and escalating complex cases. Valentina is patient, empathetic, and committed to delivering excellent customer experiences. Valentina works US business hours and is proficient in Zendesk, Intercom, Freshdesk, and Slack. She's looking for a long-term customer support position with a growing company.